Account Manager

Praxis, Crowley Webb’s patient recruitment division, is looking for a full-time account manager to support the execution and management of recruitment campaigns. In this role, your main focus will be to ensure recruitment campaigns are meeting or exceeding projected goals.

Read on to see if you have what it takes to join a company named one of Buffalo Business First’s Best Places to Work three years running and one of The Buffalo News’ Top Workplaces in 2022.

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  • Coordinating with project management team to identify campaign needs and divide responsibilities
  • Developing internal strategy documents, such as creative and media briefs
  • Evaluating study data and providing recommendations for optimizations based on that data
  • Working with business development team to draft necessary estimates and contracts
  • Checking in with internal departments (e.g., creative, media, digital) to make sure departments are aligned and working toward client goals
  • Reviewing creative materials to ensure strategic direction
  • Communicating with clients throughout the duration of recruitment
  • Drafting and presenting metrics to clients on a weekly basis
  • Preparing necessary final reports, case studies, and monthly billing
  • Leading client, investigator, and internal team meetings on a weekly or ad hoc basis


  • Bachelor’s degree
  • Five to seven years of analogous work experience (e.g., marketing, advertising, healthcare, customer service)
  • Strong verbal and written communication skills
  • Proficiency with computer software such as Microsoft Word, PowerPoint, Excel, and Google Drive
  • Ability to prioritize and manage workload
  • Comfortable leading a team and working in a collaborative environment

At Crowley Webb, we believe that a mix of different experiences, backgrounds, and opinions makes for a healthier work environment and ultimately better work. For this reason, we actively seek to build a more diverse and inclusive employee base and do not discriminate due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state, or local law. We are an Equal Opportunity Employer.

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